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Customer Satisfaction Survey
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Customer Satisfaction Survey
Customer Satisfaction Survey
Your Organisation
*
We need to know which organisation you belong to.
Your Name
You don't have to give your name, but it helps for us to follow up.
Technician
*
Don't know
Bruce Willis
Christian Hage
Clint Sangan
David Smyth
Geoff Dunn
James Wade
Mark Watson
Michael Hughes
Phill Rogers
Richard Goatly
Sean Hamon
Simon Godefroy
We need to know who was dealing with your request.
Date of the incident
*
This is the date you dealt with the technician.
How did you contact us?
In person
Over the Telephone
Via Email
Other
Other
The Technician listened carefully.
Strongly Agree
Agree
Disagree
Strongly Disagree
The Technician showed empathy.
Strongly Agree
Agree
Disagree
Strongly Disagree
The Technician was patient.
Strongly Agree
Agree
Disagree
Strongly Disagree
The Technician was friendly.
Strongly Agree
Agree
Disagree
Strongly Disagree
The Technician was knowledgeable.
Strongly Agree
Agree
Disagree
Strongly Disagree
The Technician explained how they were going to solve the issue.
Strongly Agree
Agree
Disagree
Strongly Disagree
The Technician ensured that you were satisfied with the result.
Strongly Agree
Agree
Disagree
Strongly Disagree
Please share any additional comments about your experience or suggestions on how we can better improve our technical support services.
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