Focused IT was formed with the vision of providing an exceptionally high quality service to our clients. To enable this, we have recruited some of Jersey’s best customer service engineers; professionals with many years’ experience and extensive knowledge of supporting clients of all types and sizes.
Customer Service is at our very core and consequently we have redesigned the way in which IT support is delivered to clients. We can be called out for a simple emergency repair, or we can provide very much more. Our Unlimited IT Support plan is an example of how we are going further to provide the quality of service that our customers deserve. This plan offers you unlimited support for a fixed price. It includes the services for which other companies would normally charge extra. Items such as out-of-hours support, emergency cover, the labour required to perform major upgrades and routine monitoring. This will enable our people to provide the very best service to you at a reassuringly known cost.
Focused IT have a strategic partnership with Corefocus Consultancy, enabling us to provide first class time management and itemised billing to our clients. Furthermore, we are able to draw on the specialist skills for which Corefocus are highly regarded: business applications support and development, database reporting and integration, CRM workflow and office automation. A further partnership with Foreshore Limited provides us with unparalleled data centre resiliency and connectivity.
Visit the Corefocus website for more information about the services they provide.
What Our Client Say
I would like to say thank you to your team who have been super helpful, professional and patient.
Thanks for everything, the team at Focused IT have been perfect for my business over the last three years.
I wanted to pass on our thanks and a huge round of applause to all at Focused IT for all you have done for Oak Group Jersey in the recent weeks. Great work.