Company Overview
Focused IT was formed with the vision of providing an exceptionally high quality service to our clients. To enable this, we have recruited some of Jersey’s best customer service engineers; professionals with many years’ experience and extensive knowledge of supporting clients of all types and sizes.
Customer Service is at our very core and consequently we have redesigned the way in which IT support is delivered to clients. We can be called out for a simple emergency repair, or we can provide very much more. Our Unlimited IT Support plan is an example of how we are going further to provide the quality of service that our customers deserve. This plan offers you unlimited support for a fixed price. It includes the services for which other companies would normally charge extra. Items such as out-of-hours support, emergency cover, the labour required to perform major upgrades and routine monitoring. This will enable our people to provide the very best service to you at a reassuringly known cost.
Partner Overview
Focused IT have always worked closely with Corefocus Consultancy. We are able to draw on the specialist skills for which Corefocus are highly regarded: business applications support and development, database reporting and integration, CRM workflow, Dynamics and office automation.
Visit the Corefocus website for more information about the services they provide.
What Our Client Say
I wanted to pass on our thanks and a huge round of applause to all at Focused IT for all you have done for Oak Group Jersey in the recent weeks. Great work.
I wanted to formally thank you for the outstanding support and guidance you have provided to me over the last couple of days. You have been clear and patient throughout and your help has resulted in me feeling empowered and able to undertake a daunting and time consuming task in a much more professional and systematic manner than would otherwise have been the case!
…we are extremely pleased with the level of service all the guys provide, but especially Clint who has the patience of a saint with us!