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Office 365 issues with Tilgin routers on Fibre

We’ve had a couple of clients report issues using Office 365, either via Outlook Web App or Outlook.
In both scenarios they were using Mac/iOS devices going through a Tilgin router on JTs Fibre.
In both scenarios changing the client DNS to Googles DNS servers ( and resolved the situation.

I’ll be researching further but thought I’d post up in case other people were facing it.

Personally I’d ditch the Tilgin and put a different router/firewall in such as a Cyberoam UTM.


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