Customer Satisfaction Survey Your Organisation * We need to know which organisation you belong to. Your Name You don't have to give your name, but it helps for us to follow up. Technician * Don't knowBruce WillisChristian HageClint SanganDavid SmythGeoff DunnJames WadeMark WatsonMichael HughesPhill RogersRichard GoatlySean HamonSimon Godefroy We need to know who was dealing with your request. Date of the incident * This is the date you dealt with the technician. How did you contact us? In person Over the Telephone Via Email OtherOther The Technician listened carefully. Strongly Agree Agree Disagree Strongly Disagree The Technician showed empathy. Strongly Agree Agree Disagree Strongly Disagree The Technician was patient. Strongly Agree Agree Disagree Strongly Disagree The Technician was friendly. Strongly Agree Agree Disagree Strongly Disagree The Technician was knowledgeable. Strongly Agree Agree Disagree Strongly Disagree The Technician explained how they were going to solve the issue. Strongly Agree Agree Disagree Strongly Disagree The Technician ensured that you were satisfied with the result. Strongly Agree Agree Disagree Strongly Disagree Please share any additional comments about your experience or suggestions on how we can better improve our technical support services. reCAPTCHA
