Company Overview
Focused IT was formed with the vision of providing an exceptionally high quality service to our clients. To enable this, we have recruited some of Jersey’s best customer service engineers; professionals with many years’ experience and extensive knowledge of supporting clients of all types and sizes.
Customer Service is at our very core and consequently we have redesigned the way in which IT support is delivered to clients. We can be called out for a simple emergency repair, or we can provide very much more. Our Unlimited IT Support plan is an example of how we are going further to provide the quality of service that our customers deserve. This plan offers you unlimited support for a fixed price. It includes the services for which other companies would normally charge extra. Items such as out-of-hours support, emergency cover, the labour required to perform major upgrades and routine monitoring. This will enable our people to provide the very best service to you at a reassuringly known cost.
Partner Overview
Focused IT have always worked closely with Corefocus Consultancy. We are able to draw on the specialist skills for which Corefocus are highly regarded: business applications support and development, database reporting and integration, CRM workflow, Dynamics and office automation.
Visit the Corefocus website for more information about the services they provide.
What Our Client Say
Jordan was an absolute Godsend. You can have things in place but when something goes belly-up, knowing you have somebody that can spring into action is an unbelievable relief, and he not only took rapid action to help ring-fence and prevent this incident from becoming much worse, but provided incredibly detailed and helpful evidence, advice and guidance as to how to move forward from it. I literally couldn’t be happier with how he handled this for us.
Great Service again from Michael. Straight on the case on an old technophobe and got the result required in a short space of time.
Always incredibly helpful…