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Missing Send or Send/Receive Button in Outlook 2003

Searching for this topic online produces thousands of results.

Almost all refer to one of the following:

  • Reset/Customise Outlook Toolbars
  • Run “outlook /safe” to launch Outlook in Safe Mode
  • Run “Detect & Repair” on Office Installation
  • Recreate Mail Profile in Control Panel
  • Rename “outcmd.dat” file in the User’s Profile

If none of these solutions work, the following may help:

(Assuming C: is your System Drive)

  • Close Outlook
  • Open the location C:Program FilesCommon FilesSystemMSMAPI1033
  • Rename mapisvc.inf to mapisvc.inf.old
  • Open the location C:WindowsSystem32
  • Rename mapisvc.inf to mapisvc.inf.old
  • Open Outlook

Your missing buttons will be present (and the mapisvc.inf files will be recreated)

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